Warrantly FAQs
What Is The Warranty period?
Watch Snob straps and accessories are covered by a limited warranty for a period of 1 year from the date of purchase. This warranty covers any defects in materials or workmanship and allows you to have them repaired or replaced at an authorized service center during the warranty period by keeping the warranty certificate and proof of purchase.
Which products are included in the warranty?
All products you purchase from Watch Snob are covered by warranty. This means that the products are protected against manufacturing defects, malfunctions, or faults for a specific period of time. However, the warranty coverage can vary depending on the product and brand.
What are the situations outside the warranty scope?
User errors are not covered by the warranty. Additionally, deformations, tears, breakages, or damages resulting from usage are also not covered under the warranty. In the event that you cannot present your warranty card, your warranty will be considered invalid.
How to use warranty?
How to use the warranty? To start your warranty process, simply submit an application to the customer representative along with the necessary documents and explanatory pictures. Once your application is approved, your warranty procedures will be easily completed.
What should I do for warranty request?
To initiate your warranty request, you can simply send an email to info@watchsnob.co.uk along with the necessary documents and explanatory pictures. Alternatively, you can also submit your request through the customer communication section on
How can I follow my warranty request?
After your warranty request is received, you will receive an email notification about the status of your request and any updates regarding the progress of the process. This way, you can easily keep track of your request.
Are the transactions under warranty free?
Yes, all services covered by the warranty are free of charge. This includes any work performed, repairs, or replacement services. You do not have to pay any additional fees for any issues or transactions that arise during the warranty period.
How long will the transactions carried out within the scope of warranty take?
Once your warranty claim is approved, it will be resolved within a maximum of 15 business days. During this time, your transactions will be completed and we will provide you with a response. Our goal is to complete the warranty process as quickly as possible.
Where are the transactions carried out within the scope of warranty?
The warranty-related transactions are carried out at Watch Snob's head office located in London.
Is the warranty certificate required for transactions carried out within the scope of warranty?
Yes, to benefit from the warranty coverage, it is necessary to keep your warranty card and be able to present it when required
Do I have to pay any fees for the transactions carried out within the scope of warranty?
No fee is required for the transactions made within the scope of warranty.
What happens if I do not request within the warranty period for the transactions carried out within the scope of warranty?
Any warranty claims outside the warranty period will be deemed invalid.
What happens if the warranty certificate is lost for the transactions carried out within the scope of warranty?
If the warranty card is lost for products that come with a warranty document, your warranty will be considered invalid.